Ratcliffes history (key dates)
From Michael Ratcliffe’s start in insurance in 1965 to establishing the company in 1976, and providing specialist cover ever since.
Trusted by hauliers since 1976, Ratcliffes has grown into a respected name across the insurance industry. Our journey reflects decades of expertise, a dedication to our clients, and an unwavering commitment to providing personalised, reliable insurance solutions. Discover how our values and commitment have guided us through the years, adapting to meet the evolving needs of our clients while honouring our proud heritage.

The year the 70 mph national speed limit came in and Michael Ratcliffe began his career in the insurance industry. Starting with Commercial Union Insurance he worked his way up through the ranks to become an insurance broker and eventually set up his own business.

Concorde takes its maiden flight. In the same year, Michael Ratcliffe decides to spread his wings and set up M R Ratcliffe Consultants Ltd, specialising in the transport industry in the South West.

Following a major refurbishment of the Company’s Regency offices, situated in the centre of Cheltenham, the staff relocate to their present location.


The development of Commercial Vehicle Underwriting Schemes with leading UK insurers provides additional facilities for the Company’s growth together with an increase in staffing numbers.

Following continuous expansion, the Company decides to set up a Wholesale Division to provide transport insurance expertise for other insurance brokers throughout the UK. Ratcliffes goes digital for the first time with its first website.

The company celebrates its 40th Anniversary in providing a high-quality insurance service to the transport industry, for both the Company’s own retail customers and some 250 Broker Partners.
The Company decides to set up a new Retail Division specialising in the SME non-motor market. It acquires the necessary insurance expertise to provide the high-quality service so well recognised throughout the insurance industry.

The company expanded its product lineup with a new Media Insurance Policy tailored for the media industry. This policy addresses the unique risks faced by media professionals.

The company also launched an online quote and purchase system for courier and light haulage insurance.

Additionally, the company will introduce a new Personal Accident Insurance policy later this year. It will feature a straightforward online quote and buy process, simplifying cover both at work and outside work.

The Company’s founder Michael Ratcliffe, as CEO, continues to play a major role within the organisation.

